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Case Study: Neurodiversity & Mental Health Online Toolkit

Practical strategies for supporting neurodiverse creatives in digital work environments.

1. Challenge — Why This Matters

While remote work offers flexibility, it can also create isolation, communication gaps, and burnout — particularly for neurodiverse creatives who may already face unique challenges in professional and personal contexts.

Many existing workplace mental health resources focus on in-person scenarios or assume a built-in support network, leaving remote workers without targeted, actionable strategies.

This project set out to design an accessible, online-first toolkit to help:

  • Creative professionals working remotely (especially freelancers & contractors).
  • Individuals without strong support systems, who may lack mentors, colleagues, or friends to lean on.

2. Approach — My Process

Step 1: Research & Insights

  • Gathered data from the Mentally Healthy Survey and academic research on neurodiversity in creative industries.
  • Conducted informal interviews with members of my university’s Diverse Minds Club to identify common pain points in online work.
  • Analysed existing toolkits for accessibility, gaps, and inclusivity.

Step 2: Defining the Toolkit Goals

  • Keep resources short, visual, and actionable for neurodiverse processing styles.
  • Focus on online scenarios (e.g., Zoom meetings, asynchronous communication, managing flexible hours).
  • Include personal resilience strategies for those without strong support networks.

Step 3: Design & Content Creation

  • Created a modular structure so users can explore topics as needed.
  • Designed social media–friendly tiles for awareness.
  • Developed downloadable PDF guides and a Notion-based interactive version for easy access.

3. Deliverables

  • PDF Toolkit: Covers workplace adjustments, communication tips, and self-advocacy scripts for online meetings.
  • “Solo Support” Section: Mental health strategies for individuals without a built-in support network (e.g., online peer groups, self-check-ins, digital co-working).
  • Visual Awareness Assets: 3–5 high-contrast, neurodiverse-friendly tiles optimised for Instagram/LinkedIn.
  • Quick-Action Guides: “What to do if…” scenarios for online work challenges (e.g., sensory overload in video calls, unclear instructions, time blindness).

4. Impact (Current & Future)

  • Planned pilot release to Diverse Minds Club and local creative community online groups.
  • Early feedback highlighted how valuable “scripted” communication prompts and sensory-friendly meeting tips are.
  • Future goal: integrate into creative industry onboarding resources or partner with groups like Never Not Creative.

5. Reflection & Next Steps

What I Learned:

  • Many neurodiverse creatives benefit from explicit scripts for professional communication in online work — these reduce anxiety and help navigate unclear expectations.
  • Peer-led online spaces (e.g., Discord, Slack) can be a powerful substitute for in-person support networks if structured well.

Next Steps:

  1. Run a short beta test with 10–15 participants and collect feedback.
  2. Create short video explainers for each toolkit module to increase accessibility.
  3. Partner with creative mental health initiatives to distribute widely.

FINAL WORK

Online Work Scenarios

💡 Purpose: Help navigate common challenges in remote work.

Subcategories (cards or icons):

  • Video Calls & Sensory Overload
    • Quick tips: camera/sound settings, requesting agendas ahead of time.
  • Asynchronous Communication
    • Email/slack clarity templates, when to ask for clarification.
  • Time & Energy Management
    • Planning flexible hours, using visual timers, pacing work to avoid burnout.
  • Boundaries & Work/Life Separation
    • How to communicate “offline” hours, dealing with last-minute requests.

Solo Support Strategies

💡 Purpose: Provide resilience tools for people without a strong personal network.

Subcategories:

  • Build Your Virtual Village
    • Joining online communities (Discord, Slack, FB Groups for creatives).
  • Self-Check-In Toolkit
    • Mood trackers, digital journaling prompts.
  • Digital Co-working
    • Finding body-doubling spaces, focus sessions.
  • Creating Your Own Rituals
    • Start/end of day routines to anchor your mental health.

Quick-Action Scripts/Reasonable Accommodations

💡 Purpose: Reduce decision fatigue in stressful moments.

Script Examples:

  • “I need more clarity” — requesting more information politely.
  • “Sensory overload” — asking for alternative meeting formats.
  • “Time extension” — negotiating deadlines without oversharing personal details.
  • “Boundary setting” — phrases to decline extra work respectfully.

5. Accessibility & Design Features

  • Font: Sans-serif, adjustable size.
  • Color palette: High-contrast but low-glare (pastel backgrounds + bold text).
  • Navigation: Minimal clicks to get to content (no deep menus).
  • Formats: PDF, Notion, and mobile-friendly HTML version.

6. Future Add-ons (Optional Portfolio “Vision” Slide)

  • Animated micro-videos explaining each concept in under 1 min.
  • Audio versions of all text for screen fatigue relief.